Payment Assist

Red Nissan Qashqai e-POWER car positioned over a frozen landscape with snow-covered mountains in the background.

Payment Assist & Car Care Plan Partner with Nissan to Launch Nissan Instant Service Plan

Payment Assist & Car Care Plan Partner with Nissan to Launch Nissan Instant Service Plan 1200 628 Payment Assist Blog

Keeping your car serviced shouldn’t mean emptying your wallet in one go. That’s why the new Instant Service Plan from Nissan, which we’ve launched in partnership with Car Care Plan, is a game-changer for UK drivers.

This new option is built for anyone who wants to keep their vehicle in top condition without paying everything upfront. By spreading the cost over 12 months, you get peace of mind, full dealer servicing, and flexible payments, all wrapped up in one manufacturer-backed package.

What Is the Instant Service Plan?

Nissan’s Instant Service Plan is a new initiative that’s been developed in partnership with Car Care Plan and Payment Assist. It’s been designed to help used Nissan owners get a major and minor service done over the course of a year without having to pay the full cost upfront.

Instead, you can opt to pay monthly for car repairs using an interest-free plan powered by Payment Assist. It’s a fixed monthly amount, spread across 12 months, and available for eligible Nissan vehicles under ten years old. It’s not a generic package, either. This is a full Nissan service using approved parts. It’s carried out by official Nissan dealerships and supported by a 12-month warranty and RAC Roadside Assistance.

A mechanic's gloved hand holding a spanner bumps fists with a customer's hand giving a thumbs-up in front of an open car bonnet.

Who is the Nissan Instant Service Plan For?

This new plan is especially useful if you’re a used Nissan owner and you’re not already on a longer-term service agreement. Around 45% of Nissan retail customers buy a service plan when they get a new vehicle, often for two to four years. But for everyone else, costs can come as a surprise when a service is due.

The Instant Service Plan fills that gap.

It gives those drivers a straightforward, manageable way to stay on top of Nissan servicing costs without skipping essential maintenance or being tempted by less reliable alternatives.

How the Partnership Works

The Instant Service Plan was put together by three well-known names. Payment Assist makes it possible to pay monthly for car repairs with no interest. Car Care Plan has worked with Nissan for over 15 years, handling service and warranty support, and with full backing from Nissan, it all adds up to a simple, reliable way to manage your servicing.

“We have been working with Nissan for more than 15 years, and the opportunity to bring about this new Instant Service Plan was an ideal chance to further strengthen those ties. By onboarding Payment Assist, we can offer the best possible deal for customers who would otherwise likely look to independent garages or not service the vehicle at all. This way, drivers get a full major and minor Nissan service and benefit from improved residual values as a result.” – Jon Norman, Head of Corporate Sales, Car Care Plan

Close-up of a handshake between a mechanic and a customer, symbolising trust and agreement on car repairs or service.  

Why Spread the Cost?

Servicing costs can land at awkward times. Life’s busy enough without surprise bills, especially for something like your car, which is a non-negotiable cost. That’s where Payment Assist can make a big difference. Our interest-free solution lets drivers pay monthly for their car repairs and spread the cost of a full minor and major service across 12 fixed payments. It means the work gets done, the car stays in great shape, and your finances don’t take the hit all at once.

Person using a touchscreen payment interface with icons for secure payment, bank, credit card, and a toy car on the desk beside a tablet.

“Nissan’s new Instant Service Plan is the ideal way for customers to maintain a full dealer service history while benefiting from a flexible, interest-free way to pay. By using Payment Assist’s payment solution, drivers can spread the cost into manageable monthly instalments. It’s a win-win, offering added value for the customer’s vehicle and helping dealerships retain long-term after-sales relationships.” – Marcus Gregory, CEO of Payment Assist

What Does the Plan Mean for Dealerships?

For dealerships, the Nissan Service Plan offers a great way to boost after-sales retention and customer satisfaction. By giving drivers a simple, interest-free way to manage servicing costs, dealerships can strengthen loyalty, increase workshop bookings, and reduce the risk of losing customers to independent garages. It’s a smart way to support long-term relationships while offering real value. Get in touch with us to find out more about how the plan can benefit your business.

What’s Included in the Plan?

When you sign up to the Instant Service Plan, you get:

  • One minor service and one major service
  • All work carried out by Nissan-trained technicians
  • Genuine Nissan parts with a one-year warranty
  • 12 months of RAC Roadside Assistance
  • A full Nissan dealer service history

That last point is worth highlighting.

A full service book, stamped by Nissan dealers, helps maintain the car’s value over time. So not only are you looking after your vehicle today, but you’re also protecting its future resale value, too.

Is Your Car Eligible?

To qualify for the Instant Service Plan, your vehicle must:

  • Be a UK-specification Nissan.
  • Be less than ten years old.
  • Not be an LCV, GT-R, NISMO, Pathfinder, or Patrol model.
  • If your car fits that description, you’re in.

Want To Spread The Cost of Your Car Repairs?

At Payment Assist, we help you manage essential car expenses with flexible, interest-free payments. From Nissan servicing costs to unexpected repairs, we make it easier to keep your car on the road without paying for everything at once. We work with trusted dealers, garages, and manufacturers to help drivers like you stay in control of car care costs. Find a dealership near you to make the most of the Nissan Instant Service Plan, or get in touch to find out more.

FAQs

What is the Nissan Instant Service Plan?

The Nissan Instant Service Plan is a 12-month interest-free payment plan that covers one minor and one major service at an official Nissan dealership, using genuine parts and trained technicians.

Who can use the Nissan Instant Service Plan?

It’s designed for UK-based Nissan drivers with vehicles under ten years old. It’s ideal if you’re not already on a long-term service plan and want a more flexible way to manage servicing costs.

Can I really spread the cost with no interest?

Yes. Thanks to Payment Assist, the total cost is split into 12 fixed monthly payments with no interest and no hidden fees.

What’s included in the plan?

You’ll get a full minor and major service, 12 months of RAC Roadside Assistance, genuine Nissan parts, and a service history stamped by Nissan, helping to protect your car’s value.

Which cars are not eligible?

The plan doesn’t cover LCVs, GT-R, NISMO, Pathfinder, or Patrol models. All other UK-spec Nissan vehicles under ten years old should qualify.

Banner promoting Payment Assist with the text "Looking for a service plan that lets you pay for car repairs monthly?" and a red 'Find Out More' button.

Further Reading

a stylised image of a partnership between eDynamix and Paymentassist

Payment Assist and eDynamix Partnership Streamlines Payment Processes

Payment Assist and eDynamix Partnership Streamlines Payment Processes 800 419 Payment Assist Blog

In a bold move to streamline payment processes for the dealerships we support, we’re delighted to announce a strategic partnership with eDynamix.

eDynamix is the developer of exsto, a powerful automotive software platform built to streamline dealership payment processes, enhance customer experience, and drive digital transformation across the retail automotive sector.

Together, we aim to deliver an integrated payment solution within the exsto Customer Engagement Platform under the exstoPay suite.

What This Means for Car Dealerships

As our official partner, eDynamix helps their UK dealerships offer a wide range of payment options, including Card Services, Open Banking, and Buy Now Pay Later – powered by Payment Assist, all from a single, unified platform. It will also simplify onboarding delivered by a trusted UK provider.

“Payment solutions in the garage network are often complicated and multi-sourced. Our integration with exstoPay removes the complexity caused by disconnected systems. One platform to manage all payment types means greater efficiency and cost-effectiveness for dealers.”Chris Masters, Chief Payment Officer at Payment Assist

Reshaping Automotive Payment Management

We’re already trusted by over 8,000 garages, but by working with eDynamix, we aim to make payment processes and customer onboarding simpler and more efficient for dealerships and repair centres across the country. This new partnership forms a key part of our commitment to stay at the cutting edge of payment technology in the automotive sector.

“This partnership is an important step forward in our mission to simplify dealership operations. Working with Payment Assist allows us to offer an embedded, end-to-end finance solution that benefits both dealers and their customers.”Ian Nickalls, CEO at eDynamix.

Ready to Streamline Your Dealership Payment Options?

Efficiency and ease of use are central to what we do at Payment Assist. We’ve got a track record of working closely with industry innovators to ensure that we provide the best possible payment solutions in a way that’s simple, accessible, and effective.

“We’re thrilled to be partnering with such a well-established and respected business as eDynamix. This collaboration goes beyond technical integration – it’s a clear statement of intent. It reinforces our commitment to delivering smarter, more connected finance solutions that genuinely support both dealerships and their customers.”Marcus Gregory, CEO at Payment Assist 

Sign up today to experience the benefits of 0% car repair finance, or get in touch to find out more.

'ready to optimise your payment processes with exstoPay'?

FAQ

  • exstoPay is a digital payment platform designed for automotive retailers to manage customer payments and finance options in one place.

  • By using platforms like exstoPay, dealerships can easily provide card payments, Open Banking, and Buy Now Pay Later through a single system.

  • Integrated systems simplify payment management, speed up onboarding, reduce admin, and offer customers more flexible finance choices.

Richard and Chris new leadership and Payment Assist Limited

Meet the New Leadership Team Driving Payment Assist Forward

Meet the New Leadership Team Driving Payment Assist Forward 1200 628 Payment Assist Blog

Above: (Left) Richard Sharp. (Right) Chris Masters.

We are delighted to welcome two key additions to our leadership team here at Payment Assist as we gear up for some exciting transformations to help us improve our offering to businesses and their customers across the UK.

Driving this process, Richard Sharp and Chris Masters have stepped into their new roles as Chief Operating Officer and Chief Payments Officer, respectively. Their focus is on pushing innovation, building on our current payment solutions, and ensuring that Payment Assist stays ahead of the upcoming regulatory changes.

Richard Sharp – Chief Operating Officer

Richard is leading the charge on Payment Assist’s operational transformation. With 25 years of experience in consumer lending under his belt, Richard is well-versed in the ins and outs of motor finance, unsecured lending, and risk management. His experience spans major PLCs and challenger banks, so he has a broad perspective on the industry.

Overseeing a major shift towards digitalisation.

This will make processes smoother and more efficient for garages and their customers. He’s also ensuring that Payment Assist is fully prepared for upcoming FCA regulations taking effect in January 2026. Unlike some providers, we’re already partially regulated, but it’s still important that preparations are made so that we can hit the ground running next year.

“I am absolutely delighted to be joining Payment Assist at such an exciting time for the business,” Richard said. “We have ambitious growth plans, and I’m excited to bring my experience in transformation, change, and improving our customer experience, as well as implement risk management measures so that we remain compliant and efficient as we grow.”

A stylised image representing digitalisation

Chris Masters – Chief Payments Officer

Chris brings 18 years of experience in the automotive industry. He’s worked with some of the biggest suppliers and partners in the sector, starting his career at Motors.co.uk before moving to iVendi, where he specialised in business development. Chris’ deep understanding of customer behaviour and purchasing trends makes him the ideal person to spearhead Payment Assist’s next-generation payment platform.

Refining payment processes.

Chris started working with payments back in 2018, and he was an early mover in the drive to help automotive businesses transition to online transactions. Now, at Payment Assist, he’s taking things further by refining payment processes and ensuring the company’s platform is at the cutting edge of technology.

“We have a fantastic foundation from our consumer finance products, but it’s our vision to develop and deliver a best-in-class payment platform for our network,” said Chris. “The motor industry is an amazing sector to work in, with lots of forward-thinking businesses; we want to support them with a solution that will be at the forefront of technology. We’ve structured our teams to create dedicated support for customers and partners, which ensures that payment processing is easy and accessible for businesses.”

A stylised image representing secure and effective payment

What This Means for Payment Assist

Our preparation for the future is a major factor in welcoming Richard and Chris to the team. The sector is constantly evolving, as is Payment Assist, so bringing these leadership appointments on board is crucial to our journey.

How will you benefit?

  • A smarter customer engagement platform. Multi-channel communications that track customer behaviour, making service interactions smoother.
  • AI-powered call analysis. Automated scoring of customer interactions to improve training and service quality.
  • Automated processes. Cutting down on and optimising manual tasks to boost efficiency.
  • Restructured support teams. More dedicated help for customers, partners, and key accounts.
  • Stronger fraud and risk management. Reinforced compliance ahead of the 2026 FCA regulation changes.

By working with expert partners like Contact Web, we’re investing in technology and refining our approach to make sure we continue to be a reliable and forward-thinking partner for businesses across the automotive sector.

Providing Stable Support

With new regulations on the horizon and financial uncertainty affecting the industry, stability matters more than ever. At Payment Assist, we’re proud to be bank-backed and have partial FCA regulations to provide you with a secure and reliable foundation for the future.

Chris summed it up: “Regulatory changes in January 2026 will require businesses in our sector to comply with stricter requirements. Payment Assist is ahead of the curve, already regulated and fully prepared to transition to full compliance.”

We Can Help Your Business Offer More

When you partner with Payment Assist, you get the ability to offer flexible, interest-free payment solutions to your customers. With fast approvals, seamless integration, and a proven track record of reliability, Payment Assist is a failsafe way to improve your service offerings.

Sign up today or get in touch with any questions – our team is here to help.

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FAQ

  • FCA regulation refers to the Financial Conduct Authority’s rules for businesses that provide financial services. It makes sure consumers are protected and ensures fair lending practices and financial stability. By January 2026, businesses in this sector will have to comply with stricter FCA requirements.

  • Companies in financial services are reviewing their processes, strengthening fraud prevention, improving compliance measures, and investing in technology to meet stricter regulatory requirements.

  • Digital transformation streamlines processes, reduces manual work, and improves customer experience. It also helps businesses adapt to regulatory changes and stay competitive in a fast-moving industry.

  • AI-powered tools can analyse calls, automate customer engagement, detect fraud, and personalise experiences, leading to better service and more efficient operations.