Finance

Car parts shortage: Flat lay of assorted car parts including brake pads, bearings and mechanical components laid out on a white background.

Car Parts Shortage: Managing Repair Delays and Keeping Customers Onside

Car Parts Shortage: Managing Repair Delays and Keeping Customers Onside 1200 628 Payment Assist Blog

Across the UK motor trade, car parts shortages continue to disrupt day-to-day operations. The shortages are affecting how quickly vehicles can be repaired, and how customers experience the service.

What we’re seeing across the industry is vehicle repair delays as a result of a combination of parts availability issues, higher costs, and increasingly cautious customers. Managing car repair delays due to parts shortages means clear communication, realistic expectations and a service approach that takes into account the financial pressure that many drivers are under.

Why the Car Parts Shortage Is Still Causing Problems

Despite earlier hopes of recovery, the car parts shortage remains a major challenge for UK garages in 2025. Industry research shows that sourcing parts quickly is still one of the biggest operational headaches workshops face. Even when technicians and ramp space are available, repairs can grind to a halt literally just because the right component isn’t in stock.

Modern vehicles are also more complicated to repair.

These days, cars rely on complex electronics, sensors, and safety systems that often require specific parts, as opposed to generic alternatives. This means that repairs can’t be rushed or worked around safely while those parts are unavailable.

Supply chain disruption, higher shipping costs and ongoing inflation have all played a part, too. Parts are harder to source and more expensive, creating pressure on pricing, scheduling and customer conversations.

How Do Vehicle Repair Delays Affect Garages and Customers?

Vehicle repair delays are a huge drag on your business, as anyone who’s experienced them will know. They affect how garages manage workflow and capacity. A vehicle waiting on a delayed part can occupy space for days or weeks, making it much harder to schedule other jobs.

For your customers, the impact is immediate.

Their vehicle goes in for repair and doesn’t return when expected. It’s especially difficult for drivers who rely on their car for work or family life, which is why managing car repair delays due to parts shortages can be as much about managing expectations as it is about completing the repair.

When you don’t provide clear communication, vehicle repair delays can be incredibly frustrating and alienating for your clients, even when they are entirely outside of your control.

Communicating Delays Clearly and Honestly

This is one of the most effective ways to reduce frustration from vehicle repair delays. Generally speaking, customers respond better to delays when they understand why they are happening and what to expect.

car repair delays due: A garage worker speaking on a mobile phone while holding paperwork in a busy workshop, suggesting delays or scheduling issues.

Being upfront about potential vehicle repair delays at the booking stage helps set expectations. If you know that certain parts might be difficult to source, explaining this early avoids disappointment later and gives customers time to plan.

Regular updates also matter.

Even when there’s no change in delivery times, keeping customers up to speed helps to reassure them that their repair is still being actively managed. Radio silence risks more frustration than the delay itself, as your customers can feel ignored. Clear explanations help too. Many drivers don’t realise how dependent modern repairs are on specific components. Taking a minute or two to explain this builds understanding and keeps conversations constructive.

How Garages Can Keep Customers Happy During Repair Delays

Good service has always mattered, but during prolonged delays it becomes absolutely crucial. How garages keep customers happy during repair delays often comes down to how supported customers feel throughout the process.

Simple actions make a difference, like being easy to contact, returning calls and speaking in plain, honest language. Customers are far more forgiving of delays when they feel they’re being dealt with openly and honestly.

Offering practical support where possible also strengthens relationships. That might involve discussing repair stages or explaining which work is urgent and which can wait. Even when solutions are limited, showing willingness to help goes a long way.

Offering Flexible Payment Options Can Help

Cost remains one of the main reasons customers delay repairs, and bill shock is all too common across UK drivers. When vehicle repair delays are combined with large, unexpected bills, customers can feel totally stuck. Flexible payment options can help ease that pressure.

Spreading the cost of repairs makes essential work more manageable, especially during periods of financial strain. For garages, this is a route to reduce declined work and prevent vehicles from sitting unrepaired while customers decide what to do.

vehicle repair delays: A customer sitting in a car receives keys from a mechanic inside a workshop, showing a completed or delayed vehicle handover.

Looking to Keep Your Customers Happy with 0% Car Repair Finance?

At Payment Assist, we work with garages across the UK to help make repairs more affordable for customers through simple, interest-free payment options. Our solutions mean your customers can spread the cost of essential vehicle repairs, helping garages keep work moving even during periods of vehicle repair delays and ongoing car parts shortages.

We make the process straightforward for both garages and drivers, supporting better conversations around cost and reducing the risk of delayed or declined work. Sign up for Payment Assist today or get in touch to find out more about how we can support your business.

FAQs

Does offering finance affect how customers view a garage?

When presented clearly and without pressure, finance is often seen as a helpful option rather than a sales tactic.

Is finance suitable for smaller repair bills?

In general, customers value the flexibility even for moderate costs, especially when budgets are tight.

How quickly can payment options be set up for customers?

Modern systems like Payment Assist are designed to be fast and straightforward. They fit easily into existing service processes.

Will finance slow down the repair process?

In many cases, it helps speed things up by reducing delays caused by customers needing time to arrange payment.

Find out what Payment Assist can offer whe vehicle insurance write-offs impact your customers: Branded banner promoting Payment Assist’s support when consideration of vehicle insurance write-offs affects customers, including logo and contact button.

Further Reading

Car write-offs: Two cars involved in a collision, showing front-end damage and smoke rising from one vehicle.

What Do Increased Car Write-Offs Mean for Dealerships?

What Do Increased Car Write-Offs Mean for Dealerships? 1200 628 Payment Assist Blog

Car write-offs are rising fast, and not only after severe accidents. Vehicles that might have previously gone through a repair bay are now being declared total losses, even when the damage could be repaired. This is a shift that’s fundamentally changing how repair work stacks up financially and how customers view the process.

Why Are Car Write-Offs Increasing?

The biggest driver behind rising car write-offs is simply cost. Average repair costs in the UK have increased by almost a quarter in the last 6 years. That rise is the result of a few big pressures all hitting at once. Parts prices are going up, and labour rates are higher due to a widening skills gap. On top of this, supply chain delays add time and cost to jobs that, in the past, were straightforward.

Insurers make their decisions based on total claim cost, not just the visible repair. Once that cost starts to approach the vehicle’s pre-accident value, a car write-off becomes a more attractive option. Courtesy car hire and storage fees also contribute to the overall calculation. Even comparatively minor damage can push a claim over the threshold once these additional costs are included.

Vehicle design has also shifted the balance.

Modern cars are packed with new tech, which often needs specialist recalibration even after a light impact. What might look like cosmetic damage can involve expensive behind-the-scenes work. Electric cars add another layer of complexity, too, with high-voltage systems and battery considerations increasing both risk and repair cost. The result is a steady rise in vehicle insurance write-offs, even where repair might technically be possible.

The Scale of the Car Write-Off Problem

The boom in vehicle insurance write-offs isn’t a marginal problem anymore. In the last few years, the proportion of claims ending in write-offs has grown from just over half to around two-thirds. That means most damaged vehicles never reach the workshop at all.

In 2024 alone, more than half a million vehicles were recorded as written off in the UK. For dealerships, that’s a huge number. Each write off is potentially lost repair work, and a customer facing an outcome that’s frustrating or even traumatic.

vehicle insurance write-offs: A driver standing beside a damaged car at the roadside, looking at smoke coming from the vehicle after a collision.

What Can Dealerships Do?

First and foremost, it’s important to take an active role in guiding your customers. Remember, this is an incredibly stressful and confusing time for them. One of the best ways to do this is to own the conversation around why a repairable-looking vehicle is being written off. Customers naturally focus on what they can see, while insurers base decisions on total claim cost.

If you can explain this wider picture, it can help prevent assumptions that costs are being inflated or that a car write-off is being pushed unnecessarily. That transparency is vital for protecting trust at a time when vehicle insurance write-offs are so routine.

Support customers when insurance falls short.

Many drivers find that their payout doesn’t cover the full outgoing of repairing or replacing their vehicle to a standard they’re comfortable with. Giving them clear assessments, honest pricing, and practical alternatives can help customers feel informed rather than concerned.

In some situations, repairs outside the insurance process may still make sense, while in others, customers may want to carry out limited work before resale. Having these chats openly is a good way to reassure customers that the dealership is acting in their best interests, not following the insurer’s decision blindly.

Affordability can be the final barrier for customers.

With higher vehicle repair costs, even customers who want to fix their vehicle may struggle to pay in one go, particularly when insurance doesn’t cover the full amount. This is where flexible repair finance becomes so valuable. Spreading the cost of repairs into manageable monthly payments can turn an unworkable situation into a realistic option. Customers get to keep their vehicles, and your dealership retains work that might otherwise have been lost.

More importantly, offering finance in a transparent, supportive way reinforces trust at a stressful point in the ownership journey. Customers value having control and choice, and dealerships that provide flexible payment options are better placed to maintain long-term relationships.

Why car write-offs are increasing: A mechanic working under the bonnet of a car in a workshop, carrying out repairs on a vehicle with the hood open.

Want Help Keeping Repair Work When Insurance Writes Cars Off?

As car write-offs become more common and insurance payouts fall short, dealerships need practical ways to keep customers in their workshops. Payment Assist helps you bridge that gap by giving customers the option to spread the cost of repairs when vehicle insurance write-offs make fixing a car feel unaffordable.

Our flexible payment solutions help you retain repair work, reassure customers at a difficult point, and protect long-term customer relationships. If you’re looking to provide 0% finance for car repairs to your customers, get in touch with us today or sign up for Payment Assist.

FAQs

Can a customer repair a car after it has been written off by an insurer?

In some cases, yes, customers can choose to repair a written-off vehicle privately, depending on the write-off category and their insurer’s terms. It isn’t common, though.

Why do newer cars get written off more easily than older ones?

Newer vehicles often have complex electronics and safety systems that significantly increase repair costs, even after minor damage.

Can offering repair finance improve customer satisfaction?

Yes, giving customers flexible payment options can reduce stress, improve affordability, and strengthen trust during difficult repair decisions.

Is the rise in car write-offs affecting all types of vehicles?

While all vehicles are affected, cars with advanced technology and electric powertrains are particularly impacted due to higher repair complexity and costs.

Find out what Payment Assist can offer whe vehicle insurance write-offs impact your customers: Branded banner promoting Payment Assist’s support when consideration of vehicle insurance write-offs affects customers, including logo and contact button.

Further Reading

A row of coins stacked on wooden blocks marked 2025, used to show how the UK Budget could influence motoring costs and the automotive sector in the year ahead.

What Does the 2025 UK Budget Mean for the Automotive Sector?

What Does the 2025 UK Budget Mean for the Automotive Sector? 1200 628 Payment Assist Blog

The 2025 UK Budget brings a number of tax and policy shifts that will have knock-on effects through the automotive sector, with everything from fuelling your car to how often people visit the garage, and even which types of vehicles become more popular being impacted. This could change what it costs to own, run, and fix a car over the next few years.

Fuel Duty, Road Tax and Everyday Motoring Costs

The 2025 Budget keeps the temporary 5p fuel duty cut in place for now, but sets out a firm plan for duty to rise again. From September 2026, the cut is unwound in phases, and from 2027, fuel duty begins rising with RPI. That creates a slow, predictable climb in fuel prices that feeds directly into the rising motoring costs as a result of the UK Budget for petrol and diesel drivers. Older, higher-mileage vehicles are hit hardest because they consume more fuel, and many of those are the cars most likely to be in and out of workshops.

Vehicle Excise Duty also increases over the forecast period.

Higher registrations and the frozen thresholds for the expensive-car supplement mean many newer or premium ICE and hybrid cars drift into higher tax bands. That impacts purchasing decisions and affects how appealing certain models look once you take total ownership costs into account.

Electric and plug-in hybrid cars face the biggest structural change.

From April 2028, EVs incur a new mileage-based charge. Battery electric cars are taxed at 3p per mile; plug-in hybrids at 1.5p per mile. The OBR’s modelling shows this narrows the cost gap between EVs and petrol or diesel cars, especially for drivers covering long annual mileages. Although EVs remain cheaper per mile than ICE vehicles, the savings shrink. This affects leasing models, whole-life cost calculations and the economics of running an EV long-term.

EV Incentives and the Changing Cost Landscape

The 2025 Budget does include measures that soften some of the impact. The expensive-car supplement threshold for battery electric cars rises from £40,000 to £50,000 in April 2026. That lowers annual running costs for higher-end EVs and shifts some demand upward within the segment. EV purchase grants are also expanded between 2025-26 and 2029-30, which helps offset rising operating costs for those buying new electric vehicles.

Even with these offsets, predictions expect roughly 440,000 fewer EV sales over the forecast period compared with pre-budget projections. However, around 130,000 of these lost sales are regained thanks to the incentives, leaving a long-term EV adoption path that still rises but at a slightly shallower rate. For the automotive sector, the 2025 Budget matters in this instance because it directly influences workshop planning, technician training and long-term investment in charging and diagnostic capability.

A driver charges an electric vehicle while thinking about how the 2025 UK Budget may affect motoring costs and the wider automotive sector.

The Knock-On Effect on Servicing, Maintenance and Repair

Slower EV uptake still leads to more electric car usage, but the transition is marginally slower than previously expected. That means the jobs garages receive will still be a blend of combustion and electric work for the foreseeable future, with EVs driven slightly less on average because of the new mileage charge and the wear and tear profile shifts. Tyre use, brake wear and battery-thermal load follow mileage, so even small behavioural changes can impact your service patterns.

The budget’s wider economic backdrop matters.

Real household disposable income grows extremely slowly after 2024-25. Frozen income-tax thresholds pull more income into taxation, and inflation is set to stay above target in 2025 and 2026. Households maintain spending partly by reducing savings rather than enjoying rising wages, though there are increases in low-income wages in the budget, too.

This places pressure on discretionary spending, including non-urgent, amber vehicle maintenance. Some drivers will postpone cosmetic work or optional repairs. Others will seek clearer pricing or staged work to manage costs, so flexible car repair finance is highly relevant.

The 2025 Budget Could Mean Rising Garage Labour Rates

The 2025 budget expects nominal wage growth of around five per cent in 2024 and 2025, followed by lower growth from 2026. If you run a repair centre, this pushes labour costs higher in the near term before easing later. With the OBR predicting that unemployment will sit close to five per cent for several years, labour markets remain tight enough that technician recruitment and retention could still be difficult. These structural pressures continue to feed into perceptions of rising garage labour rates as a result of the 2025 budget.

A customer hands over a card for repairs as a mechanic prepares an invoice, reflecting the impact of the 2025 Budget on garage labour rates and overall motoring costs.

Cost pressures do not stop at wages.

Parts inflation remains elevated, and energy costs, while falling from their peak, still sit above pre-2020 norms. This means that many repair centres might feel compelled to adjust pricing. However, the same cost-of-living environment that raises workshop expenses also makes customers more sensitive to invoices. The competitive advantage increasingly lies not just in expertise but in clarity, predictability and helping customers manage big bills without delaying essential work.

The Broader Market Outlook

A constructive path for the trade.

Macroeconomic forecasts point to moderate GDP growth of around 1.5% a year with a historically high tax burden and limited room for big tax cuts, so the 2025 Budget’s impact on motoring feels like steady cost creep rather than a crisis moment. Drivers keep cars longer, the used market stays important, and demand for essential maintenance remains resilient, giving workshops a solid, if more demanding, operating environment.​

The businesses that win are those that adapt.

That means building EV skills into training plans, investing in diagnostics and charging capability, and reshaping the customer journey around flexibility instead of one‑size‑fits‑all pricing. For dealers and independents alike, pairing that operational resilience with modern finance options turns a challenging climate into a chance to deepen loyalty rather than lose work to delay.​

How Payment Assist Can Help Following the 2025 Budget

Against this backdrop, Payment Assist’s model, a fintech‑style, digital experience underpinned by the strength of Manx Financial Group and Conister Bank, is well placed to support both workshops and drivers. Interest‑free instalments at the point of repair make it easier for customers to say “yes” to the right job at the right time, protecting safety and vehicle health without forcing them to raid savings.​

For garages, that means fewer declined jobs, smoother workflow, and a stronger value proposition when labour and parts costs are under scrutiny. Onboarding is straightforward, there are no hidden fees, and thousands of UK partners already use the platform, giving you a practical, positive way to help motorists navigate post‑Budget motoring costs while positioning your business as a forward‑thinking, customer‑first operator.​ Sign up for Payment Assist today or get in touch to find out more.

FAQs

Does the mileage-based EV charge replace fuel duty?

No. It narrows the gap between EV and ICE running costs but does not fully replace the fuel duty revenue that the government expects to lose.

Will petrol and diesel cars become significantly more expensive to run?

Yes. Once the fuel duty cut is unwound and RPI uprating restarts, fuel costs rise steadily on top of normal price fluctuations.

Why does the Budget slow EV sales?

The new mileage charge increases running costs for high-mileage EV users. Even with grants and tax adjustments, this reduces projected demand compared with earlier forecasts.

How will repair bills be affected?

Higher labour and parts costs feed into service pricing. Customers may face higher bills for the same work compared to previous years.

A banner asking garages if they want to help customers manage rising motoring costs linked to the 2025 UK Budget by offering flexible, 0% finance options.

Further Reading

UK skills shortage: A mechanic wearing protective glasses inspecting a vehicle on a lift while taking notes, highlighting skilled labour in a workshop environment.

Why Are Garage Labour Costs Increasing & What Businesses Can Do

Why Are Garage Labour Costs Increasing & What Businesses Can Do 1200 628 Payment Assist Blog

Rising garage labour costs have been steadily increasing over the last two years, with pressures coming from every direction. There isn’t a specific single cause; it’s a mix of higher wages, growing demand for EV skills and the continued impact of inflation. This means that workshops are doing all they can to stay competitive while also delivering safe and reliable repairs.

As a landscape, this can feel difficult to navigate. As well as rising costs, customers are becoming more cautious about spending money on their vehicles. Repair bills are climbing, and many people take longer to approve car repair quotes than in the past. Some even delay the work entirely.

The Real Picture Behind Rising Garage Labour Costs

The UK has seen clear and consistent growth in garage labour costs. Industry data shows that average rates rose by over 7% in 2023, followed by another lift last year. Invoice values have also increased, which means the overall cost of getting a car fixed is higher than it was even a year ago. Many dealerships are absorbing costs as much as they can, but it’s becoming harder to do so if the quality of the work isn’t going to be impacted.

The UK skills shortage is reshaping the industry.

The UK skills shortage is impacting garage labour costs. Technician demand is still high, but the number of qualified workers has not kept pace. The sector reports thousands of vacancies each year, and many remain unfilled for months.

The shift towards EVs adds pressure in this regard. Only a minority of technicians hold high-voltage or EV qualifications. The training required is significant, and the equipment is expensive. Many independent workshops struggle to take on the costs and the time involved. This makes EV-ready technicians more valuable, which naturally pushes up mechanic labour rates.

mechanic labour rates: A mechanic working underneath a raised car using a torch to inspect the vehicle’s underside.

Inflation and everyday costs are still biting.

Inflation has affected every household and business in the UK. The automotive sector is no exception. Workshop, rent, tools, parts, utilities, and insurance have all increased. Many garages have seen their cost base climb faster than they can increase their prices. A growing number of workshops also face higher wage bills due to increases in the National Living Wage. Skilled workers require more pay, and entry-level roles are more expensive to fill.

How Are Customers Reacting to Higher Car Repair Quotes?

Customer behaviour has changed a lot. As discussed above, many people now put off repairs for longer and prioritise the most important, urgent jobs. Service schedules are skipped more often, and more drivers rely solely on the annual MOT.

Some drivers also reduce optional work like new tyres, air-con servicing, or advisory repairs. This has a direct effect on workshop revenue, as you aren’t getting the turnover from regular amber work. It also increases the risk of breakdowns and avoidable damage.

Consumer Duty and Fair Treatment Matter More Than Ever

As costs rise, there’s a growing responsibility on garages and dealerships to treat customers fairly and support better decision-making. Consumer duty isn’t about pushing people into repairs they can’t afford. It’s about giving customers time and flexibility to decide without pressure, while still making sure vehicles are repaired safely and properly.

Helping customers manage costs responsibly is becoming part of good workshop practice. Clear explanations, transparent pricing, and payment options that remove urgency all play a role. When drivers feel supported rather than rushed, they’re more likely to approve essential work and less likely to delay repairs that affect safety.

Supporting safe repairs while treating customers fairly is crucial. For many businesses, that balance is now central to building trust, protecting long-term relationships, and doing the right thing in a tougher cost environment.

What Can Dealerships Do to Manage the Situation?

Communicate clearly.

The recent increase in garage labour costs makes it more important for dealerships to communicate in a way that’s fully clear and provide practical support. Transparency around pricing is a big part of this; it’s one of the strongest tools available. Most people still view labour time as a simple hourly block, but modern repairs don’t always work that way.

Jobs vary depending on the make, model, and age of the vehicle, and the equipment required to carry out the work safely. EVs and hybrids need extra checks, and many other repairs involve specialist tools, training, and processes that customers don’t see.

When these details are explained in plain language, the value becomes clearer. This helps people understand why mechanic labour rates vary and makes approval of car repair quotes more straightforward. It also reduces misunderstandings and builds trust.

Flexible finance can help.

Alongside clearer pricing, flexible payment options can make a real difference. High repair bills put pressure on households, and many drivers struggle to pay the full amount up front. Some even delay essential work because of the cost. Offering interest-free instalments helps remove this barrier. It gives customers the space to manage an unexpected repair without having to panic, while allowing the work to go ahead safely and on time.

It also supports a steadier workflow inside the workshop. This leads to quicker approvals and fewer delayed jobs. Spreading the cost over several months can keep drivers on the road and reduce hesitation around bigger bills.

Garage labour costs: Close-up of a card payment being processed in a garage using a handheld payment terminal.

Looking for Ways to Reduce Customer Hesitation?

Flexible, interest-free payments can help your customers approve work sooner and reduce the impact of garage labour costs on your clients. We work with repair centres across the UK to offer simple ways to spread the cost of repairs and servicing. Drivers can spread the costs over monthly instalments, which is a great way to reduce hesitation, improve approval rates, and keep vehicles safe on the road.

If you want to offer a simpler way for your customers to manage repairs, sign up for Payment Assist today or get in touch to find out more.

FAQs

Why do garage labour costs vary between regions?

Local wages, workshop rent and the availability of skilled technicians all affect regional rates.

Why do EV repairs sometimes cost more?

They don’t always, but sometimes EV work requires high-voltage training, specialist tools and stricter safety steps.

Are customers still delaying repairs because of cost pressures?

Yes. Many people wait longer before approving repairs, especially when bills are higher than expected. That’s why flexible finance is a great way to help your customers say yes.

How can a workshop explain mechanic labour rates more clearly?

Try to give simple explanations, clear time estimates, and a breakdown of the work. These can help customers understand the value behind their car repair quote.

Want to keep your customers happy by offering 0% car repair finance: Payment Assist promotional banner highlighting 0% car repair finance with branding and a contact call-to-action.

Further Reading

Mechanic carrying out car servicing with finance options, helping customers manage costs with a car repair payment plan, car repair monthly payments, and pay later car repairs.

How Payment Assist’s Car Repair Payment Plan Helped J Petty Motors

How Payment Assist’s Car Repair Payment Plan Helped J Petty Motors 1200 628 Payment Assist Blog

Unexpected repair bills are one of the biggest sources of stress for drivers. Research has shown that over two-thirds of drivers have been hit by unforeseen car repairs over the last couple of years, and that 52% of drivers cite cost as the main reason for delaying these important jobs. For dealerships, that means lost work and lower turnover. This is the exact challenge that J Petty Motors wanted to solve.

Independent garage J Petty Motors offering customers the choice of a car repair payment plan, car repair monthly payments, and flexible car service finance to pay later for car repairs.

Why J Petty Motors Turned to Payment Assist

J Petty Motors first heard about Payment Assist’s car repair payment plan when the opportunity was brought to them directly. It was a simple pitch, a way to offer car repair monthly payments without interest or hidden fees, and with no lengthy approval process. The garage recognised that giving drivers the option to pay later for car repairs could make a big difference, especially when substantial bills landed at the wrong time.

They agreed to trial it, and the results quickly showed that it was much more than a simple car service finance tool.

Flexible Support for J Petty Motors’ Customers

This was one of the biggest wins, as they were now able to give their customers breathing space. When a repair bill lands, drivers can feel cornered, but with the option of simple monthly payments on the table, they can break down the cost into manageable instalments.

Some of J Petty Motors’ customers have used Payment Assist repeatedly.

According to the drivers, the fact that our car repair payment plan was quick and straightforward to set up made it really attractive. A link is sent via text or email, and customers handle the process with minimal hassle. It gives them total control and clarity, which is exactly what most people want.

As J Petty Motors explained, there can be a little scepticism at first. People are wary of financial schemes and assume there’s a catch. But once they see how smooth and transparent the process is, the feedback is overwhelmingly positive.

Securing Jobs that Might Have Been Lost

For garages, a missed job is a missed opportunity. When a customer can’t afford a bill upfront, they might delay, shop around, or just walk away and risk it. J Petty Motors found that Payment Assist was the perfect solution to that challenge. By offering car repair monthly payments, they were able to secure jobs that would otherwise have gone elsewhere. The most noticeable impact is on higher-cost repairs. Instead of losing work due to price sensitivity, the garage can keep cars on the ramp and customers on the road.

Mechanic working on an engine repair with car repair payment plan options available, making car repair monthly payments and pay later car repairs simple through car service finance.

Building Customer Loyalty

One of the standout effects of offering car repair payment plans has been the loyalty it encourages. This is something we’ve spoken about before, and it’s definitely a benefit that J Petty Motors has noticed, too. Customers who use Payment Assist have often returned to do so again, knowing they’ve got an option that fits their budget if something goes wrong again.

In a sector where trust, word-of-mouth, and repeat business are incredibly important, having loyalty like this is invaluable. J Petty Motors has seen drivers come back time and again, doubtless reassured by the flexibility of spreading the cost.

Simple Setup and Easy Process

From the garage’s perspective, getting started with Payment Assist couldn’t have been easier. The setup is minimal, requiring only a handful of details. This makes it practical for garages and dealerships of all sizes. There’s no complex training required and no drawn-out onboarding process, so your daily operations aren’t disrupted. J Petty Motors found that Payment Assist fitted easily into the way they worked and quickly became second nature for their staff to offer.

Mechanic checking a mobile phone in a garage while offering a car repair payment plan with flexible car repair monthly payments and pay later car repairs through car service finance.

Want to Boost Your Offerings with a Car Repair Payment Plan?

Our work with J Petty Motors has shown how powerful flexible payments can be in winning work that might otherwise slip through the net. When you give drivers the choice to spread the cost of servicing or repairs, you secure more jobs and increase repeat custom and loyalty. Customers get peace of mind, and your business gets a steadier, more reliable income stream.

Setting up Payment Assist’s car repair payment plan takes minutes. There’s no hidden interest and no lengthy onboarding; it won’t disrupt how your team already works, either. Get in touch with Payment Assist if you’ve got any questions, or sign up online today.

FAQs

How quickly can my dealership get set up with Payment Assist?

It only takes a few minutes to get started. Fill out a short form, and then receive a link to finish the process on your own device.

Is it difficult for garages to integrate Payment Assist?

No. The process is designed to be straightforward and should slot easily into your workflows.

What happens if a customer misses a payment?

The customer remains responsible for their payments, but we communicate directly with them to resolve the issue. Your dealership still gets paid, and there’s no extra hassle for you.

Is Payment Assist only for major repair jobs?

No, there’s no minimum cost for Payment Assist. This means it’s the perfect way to pay later for major car repairs, as well as a way to access routine car service finance.

Promotional banner for garages asking ‘Want to provide a car repair payment plan to your customers?’ highlighting easy access to car repair monthly payments, pay later car repairs, and car service finance.

Further Reading

Young driver delaying car repairs while checking a broken-down vehicle, concerned about car repair costs.

Why Are Young Driver Repairs Being Delayed?

Why Are Young Driver Repairs Being Delayed? 1200 628 Payment Assist Blog

Skipping a service or repair can feel like a quick win when money is tight. Plenty of drivers, especially younger ones, see it as a way to save in the moment, but breaking down the long-term numbers tells a very different story. If a driver chooses to put off a job today, it means that it’s likely to cost them far more down the line.

It’s a common problem, too, with estimates that 1.3 million UK motorists are driving without an up-to-date car service. Over a third of people in their mid-twenties to early thirties also admit to skipping a service. That figure drops to roughly 1 in 7 in drivers over the age of 65. But why are young drivers delaying car repairs, and how can they avoid them?

What’s Driving the Delay in Young Driver Repairs?

When you look into the data, the same three reasons for delaying car repairs crop up time and again.

Car Repair Costs

This is by far the biggest factor. Most young people don’t have a car repair fund to dip into for preventative maintenance, which leads to them risking it by pushing back a service or so-called ‘amber work.’ This is an area where flexible car repair finance solutions like Payment Assist can make a huge difference. Find out more here.

Hassle & Inconvenience

RAC polling found that over a quarter of drivers say servicing and repairs are too much of a faff. It means losing your car for a day or two, and organising alternative transport to work or uni, as well as potentially rearranging childcare.

Lack of Understanding

MOT rules have changed of late, and plenty of young drivers admit that they’re not sure what needs doing and when. Some wait until the dashboard lights up or the car fails an MOT before sorting anything. By then, a small job has often turned into a big one.

Mechanic discussing car servicing and young driver repairs with a female driver in the garage.

What Happens When You Delay Car Repairs?

A car doesn’t fix itself. Miss out on car servicing or ignore a minor fault, and you’ll usually end up with something much worse. Tyres are a good case in point here, and it’s an even more prominent issue as Britain’s pothole problem continues to worsen.

Only 39% of UK drivers know the legal tread depth (which is 1.6mm), and over 2 million MOT failures happen every year because of tyre defects, which makes them the most common reason for failure in the UK. Half of these are classified as dangerous.

To counteract this, TyreSafe launched a young driver campaign to raise awareness of the issue. They’ve highlighted some important key messages, like the fact that just two illegal tyres can bring a six-point penalty loss and a huge fine. For younger motorists, this can mean starting again from scratch.

TyreSafe are also encouraging people to look out for early warning signs like low tread or poor inflation. The aim is to give drivers, parents, schools, and instructors the tools to build safer habits and avoid high car repair costs and legal penalties.

How Young Drivers Can Stop Car Repair Costs Escalating

As we’ve already mentioned, nipping any minor jobs and car servicing in the bud is crucial. Beyond that, there are some easy regular checks that motorists can do to minimise the chance of expenses snowballing.

TyreSafe recommends the ACT check for tyres (that’s: Air pressure, Condition, and Tread). Try to do it once a month, or whenever you fuel up. It takes a minute or two, and can prevent an MOT failure or worse.

There are also online MOT reminders that drop you a text or email to stop you forgetting your MOT date. Then, once your car’s being checked, it’s important to listen to the advisories. If your mechanic flags something with you, deal with it sooner rather than later if you want to save money in the long run.

Driver carrying out car servicing by inspecting tyre condition and tread wear at home.

A Quick Checklist for Younger Drivers

  • Don’t skip regular car servicing, even if money feels tight.
  • Watch for small faults and sort them early.
  • Do the ACT check on your tyres once a month.
  • Use MOT reminders and don’t ignore advisories.
  • Ask garages about collection or mobile services to avoid hassle.
  • If you can’t afford a bill, split the cost with car repair finance.

Need to Spread Your Car Repair Costs Without Delaying?

Young driver repairs don’t need to knock you off the road. With Payment Assist, you can split car repair costs into monthly instalments. The first payment is made at the garage when the work’s done, and the rest are split with no interest, set-up fees, or catches.

Our platform is helping people with repairs and car servicing across the UK; it’s already in use at thousands of trusted garages. Use our merchant finder to locate your nearest garage offering Payment Assist, and get essential work done straight away without the financial strain. If you’ve got any questions, feel free to get in touch with our team today.

FAQs

How often should I book car servicing in the UK?

Every 12 months or 12,000 miles is the rule of thumb, whichever comes first.

Are young driver repairs usually more expensive?

Not always, but newer drivers can face higher car repair costs if they buy older cars that need extra care.

Can delaying car repairs affect resale value?

Yes, missing service history or visible wear will lower the price when selling or part-exchanging your car.

How do I know if my car needs repairing?

Unusual noises, dashboard warnings, vibrations, or changes in handling often point to underlying problems.

Banner promoting young driver repair finance and affordable car repair costs with Payment Assist.

Further Reading

Classic cream car with open boot in a workshop, showing the impact of car repairs on the lifespan of a car, particularly for older vehicles facing higher maintenance needs.

Handling Car Repair Bills on Older Vehicles

Handling Car Repair Bills on Older Vehicles 1200 628 Payment Assist Blog

In the UK, people are hanging on to their cars longer than ever. The average lifespan of a car on British roads has reached nearly ten years, the highest figure on record. A decade ago, cars were usually sold or scrapped at about seven and a half years old.

Firstly, generally speaking, modern cars are more reliable. If you keep on top of your car’s maintenance, a modern engine can rack up well over 100,000 miles without giving in. The biggest driver, though, is likely the cost of living. When viewed as a proportion of income, new car prices have increased year on year. With the added pressure of higher household bills, many drivers just can’t justify the cost of replacing a working car.

Keeping a car for longer can be the right move for your pocket, particularly in the short term, but there are definitely challenges that come with it. Older cars have a higher risk of breakdowns, and the car repair costs grow, too. So, what are the best ways to manage the cost of repairs on older cars?

Why Older Cars Stay on the Road

There are a few reasons for this. Firstly, generally speaking, modern cars are more reliable. These days, they’re built with better technology and last longer than they used to. Engines are more reliable, bodywork tends to hold up better, and safety systems are much tougher. This means that drivers see less reason to sell or scrap a vehicle if it’s still running well.

The biggest driver, though, is likely the cost of living.

The biggest driver, though, is likely the cost of living. When viewed as a proportion of income, new car prices have increased year on year. With the added pressure of higher household bills, many drivers just can’t justify the cost of replacing a working car.

Close-up of a person using a laptop beside car keys and a toy car, representing the rising cost of living and financial pressures of car repairs and how budgeting affects the lifespan of a car.

There’s also hesitation over electric cars.

The government has shifted its plans for banning petrol and diesel sales more than once. Until there’s some level of clarity and consistency, drivers are more likely to hang on to their petrol or diesel cars rather than spend heavily on something new.

What’s the Financial Reality of Older Cars?

Older cars can be a pretty good deal if you’re not tied into finance payments, but car repair costs are an unavoidable part of ownership. Around six in ten UK drivers faced an unexpected repair in the past year, and the average bill comes in at just over £600. For a lot of households, that’s a big hit.

Younger drivers in particular struggle.

Almost half of under-25s say they would find it hard to pay a £500 repair bill. Some drivers have also admitted to skipping services or delaying essential jobs because of cost. The problem here is that small issues quickly snowball. Driving on bald tyres or ignoring brake warning lights might save money in the short term, but it almost always leads to a bigger bill later.

The reality is that as the lifespan of a car stretches, the likelihood of costly car repairs rises. The common jobs for nine to ten-year-old cars are often expensive, too, things like replacing brakes, tyres, batteries, exhaust systems, and suspension parts. More serious failures, like clutch or gearbox problems, can easily push bills over £1,000.

Try to Stay Ahead of Maintenance

The best way to manage costs on an older vehicle is to do your best to stay ahead of problems. Keeping up with car maintenance means that, most of the time, you can avoid the worst breakdowns. Regular servicing really helps here. If you keep to the service schedule, mechanics can catch minor issues before they become disasters.

Mechanic comparing worn and new brake pads during car maintenance, highlighting how regular servicing extends the lifespan of a car and reduces unexpected car repairs.

Even if money is tight, do your absolute best not to ignore MOT advisories. These are flagged for a reason, and acting on them as soon as possible is safer and cheaper than letting them fail completely.

Want to Extend the Lifespan of your Car? Flexible Car Repair Finance Can Help.

Not every driver has spare cash tucked away, and sometimes repairs come at the worst possible moment. That’s where 0% car repair finance services like Payment Assist can make the difference. It’s designed for drivers who need their cars back on the road straight away but can’t afford the upfront cost all at once.

We know how tough unexpected repair bills can be, especially with the rising cost of living. Our platform helps you to split the bill into interest-free payments so you can get your car repairs sorted early, before they spiral into more expensive issues that might impact the lifespan of your car. There are no fees or hidden charges, and most plans don’t even require a credit check.

With thousands of garages across the UK offering Payment Assist, it’s easy to find a merchant near you. You can learn more about what we offer here or get in touch with any questions.

FAQs

Do older cars fail MOTs more often?

Yes. Numbers from the DVA show that cars over ten years old are much more likely to fail an MOT, mainly failing on areas like brakes, tyres, suspension, or emissions.

Is fuel efficiency worse as a car ages?

It can be. Engines and components wear over time, so efficiency can drop. Keeping up with servicing and part replacements can help you maintain good fuel efficiency.

Are older cars reliable for long trips?

Yes, but (like any car) they’ve got to be well maintained. Lots of drivers take older cars on long motorway runs without issues, but a pre-trip check of tyres, fluids, and brakes is recommended before covering high mileage.

What’s the most expensive repair job on older cars?

Gearbox and engine rebuild are usually at the top of the list. Sometimes they can run into thousands of pounds. Without flexible car repair finance, these costs can be really difficult to manage.

Banner image reading “Want to cut car repairs while extending the lifespan of a car?”, linking cost of living pressures to smarter car maintenance choices.

Further Reading

Close-up of a mechanic using a ratchet tool on an engine, showing engine repairs as one of the most common car repairs that adds to the overall cost of car repairs.

Common Car Repairs Ranked by Cost

Common Car Repairs Ranked by Cost 1200 628 Payment Assist Blog

When something goes wrong with your car, the bill is what really matters. Knowing which jobs sit at the top end of the scale, and which are more common car repairs, is a good way to prepare for the unexpected. It also helps to establish where car repair finance can take the sting out of costs when they land at the worst possible time.

1. Engine Repairs

Nothing makes a driver wince quite like engine repairs. A complete engine replacement is one of the most expensive fixes on the road. For a standard family car, you could be looking at £1,500-£5,000. In many cases, the cost of car repairs at that level outweighs the value of the vehicle itself. Some owners choose to scrap or sell rather than pay out, but that’s not always an option if you need a working car quickly.

Head gasket issues also fall under engine repairs that hit the wallet hard. Replacing a blown gasket costs £662 on average, but in theory it can stretch much higher depending on the car. It’s one of those problems that can escalate really easily if ignored, too, often leading to full engine failure. Spotting the early signs of overheating or loss of power and sorting it quickly can save a fortune.

Mechanic leaning over a car engine in a workshop, carrying out engine repairs that highlight the growing cost of car repairs and the value of car repair finance options.

2. Electric Car Repair Jobs

Drivers making the switch to electric are saving money on fuel and routine servicing, but the increased cost of repairs is something to keep an eye on. The traction battery is the single most expensive part in an EV. Replacing one averages about £7,200, which is eye-watering. The good news is that these batteries are built to last for years. The bad news is that if one does fail outside warranty, the bill is huge.

3. Transmission & Clutch Repairs

Gearboxes are high on the list of expensive jobs. Manual gearboxes usually cost somewhere between £500 and £2,500 to repair or replace. Automatic gearboxes tend to be more complex, so the price can easily run to £5,000 for certain makes. Regular servicing and driving smoothly can extend gearbox life, but when one fails, the cost of the car repair is usually high.

Clutches are another repair that often crosses into four-figure territory. The average clutch replacement in the UK is anywhere between £500 and £1000. If the flywheel is damaged as well (which isn’t uncommon), the bill rises further. For city drivers constantly in stop-start traffic, clutch wear comes sooner and makes this one of the more common car repairs people need over a car’s lifespan.

4. Catalytic Converters & Fuel Systems

Catalytic converters are built with precious metals, which makes them really expensive to replace. A failed or stolen unit can cost up to £900. Rising theft rates in some regions add to this risk. Keeping your car parked in well-lit or secure spots helps, but if you are unlucky enough to need a replacement (and it’s not covered by your insurance), then it’s a serious hit to the wallet.

Mechanic wearing gloves working under a vehicle to repair a catalytic converter, one of the common car repairs that can drive up the cost of car repairs without proper car repair finance support.

Fuel injectors can also rack up car repair costs.

They can cost up to £350 per injector. As modern engines rely on precise fuel delivery, even one faulty injector can cause major running issues, so garages often recommend replacing them all together. Using decent quality fuel and servicing the system can stretch their lifespan.

5. Mid-Range, but Still Painful

Not all jobs run into the thousands, but even repairs in the hundreds can come as an unpleasant surprise.

Alternators

The unit that charges your battery and powers electrics often costs £150 to £300 to replace. In rare cases, premium cars can climb towards £1,000.

Starter motors

When they fail, a replacement usually sits around £200. Not the worst bill, but still one of those that often comes out of the blue.

Suspension parts

Replacing a pair of coil springs might cost about £225. Shock absorbers can be in a similar range. These are safety-critical, so delaying them is never a smart move.

Mechanic adjusting a car’s suspension system with a bright blue spring, representing common car repairs that impact driving safety and contribute to the cost of car repairs.

6. Lower-cost Common Car Repairs

Plenty of jobs come in at the lower end of the scale. These repairs are often classed as wear and tear, so while they happen more regularly, they can be easier to manage.

Brake pads

Replacing front pads usually costs around £127, with rears about £121. That means roughly £250 for a full set. Discs usually cost more.

Batteries

Standard 12V batteries in petrol and diesel cars cost £50 to £150 for most models. They are straightforward to fit, and many garages will swap one in minutes.

Bulbs and fuses

Headlight bulbs can cost as little as £21 to replace, and fuses even less. These are the cheapest fixes most drivers will ever face.

Wiper blades

Often around the £10 mark, they are easy to change yourself and keep visibility clear.

Struggling with the Cost of Car Repairs? Try Our 0% Car Repair Finance.

That’s where Payment Assist steps in. We make car repair finance simple. You can split your bill into monthly payments to remove the pressure of that huge, up-front bill. It’s interest-free and there aren’t any hidden costs or minimum spends. That means you can use Payment Assist for common car repairs like brake pads or bulbs, as well as for big engine repairs or gearbox failures.

Our solution is already in use with garages and dealerships across the UK. If you want to see how it could help you handle the cost of your car repairs, find a merchant near you today. Or, for more information, get in touch with our team here.

FAQs

How do I know if the cost of a car repair is fair?

Get at least two quotes from different garages, or check online guides like the RAC or Which? for average repair costs.

Why does the cost of a car repair vary so much between garages?

Labour rates, parts quality, and the type of garage all make a difference. City garages often charge more due to higher overheads.

Do electric cars cost less to service overall?

Yes, in general. EVs tend to have fewer moving parts, so routine servicing is cheaper. That said, when something major does go wrong, the cost of the car repair can be much higher than with petrol or diesel cars.

What should I do if I can’t afford an urgent car repair?

The best option is to find a garage that offers flexible financing like Payment Assist. That way, you can get 0% interest finance and split the cost of your car repair into instalments without hidden fees.

Banner image reading “Looking for support with the cost of car repairs on common jobs?”, highlighting how car repair finance can help with engine repairs and other common car repairs.

Further Reading

and holding a smartphone showing a successful payment screen, illustrating interest-free car repair finance through BNPL services.

Payment Assist Partners with Purchase Direct to Bring Interest-Free Car Repair Finance to Millions

Payment Assist Partners with Purchase Direct to Bring Interest-Free Car Repair Finance to Millions 1200 628 Payment Assist Blog

Payment Assist can now announce a partnership with procurement group Purchase Direct to deliver a Buy Now, Pay Later (BNPL) solution across the UK’s franchised dealer network. This collaboration makes it easier for drivers to spread the cost of their repairs with zero fees and interest-free monthly payments, which simplifies transactions.

It’s a partnership that’s mutually beneficial. Dealerships benefit from a greater level of operational efficiency, and drivers get an easier way to manage the cost of keeping their car roadworthy.

Why it Matters for Car Dealerships

Dealers are set to gain a lot from the partnership. Unexpected repairs are often where customers hesitate to go ahead, and if repair centres are able to offer flexible payment terms delivered through a simple platform, they can increase amber work conversion and boost retention.

Because the Payment Assist system plugs straight into Purchase Direct’s payment platform, it also enhances transaction reporting. Businesses can expect to see a reduction in the time spent chasing payments, which reduces administrative burden and improves operational efficiency.

Mechanic inspecting the underside of a car in a workshop, highlighting the cost of car repairs and flexible BNPL payments.

Why This Matters For Drivers

Unexpected repairs are a financial burden on drivers across the UK. Often, such repairs can be highlighted during routine checks like MOTs, presenting motorists with a bill they hadn’t been able to budget for. For jobs like brakes, tyres, and suspension, immediate attention is usually required, which makes access to interest-free car repair finance crucial.

It is in this context that partnering with a procurement group like Purchase Direct makes a tangible difference. Instead of being met with the total repair cost up front, drivers can now spread the cost of car repairs across monthly payments with no added fees or hidden interest. It provides a simple, transparent solution that ensures drivers do not have to choose between road safety and affordability.

Purchase Direct’s simple, ergonomic payment platform already supports almost two-thirds of the franchised dealer network, so the flexible payment option is directly available at the point of payment. The process is simple to use, offering motorists a clear box-tick to choose monthly payments instead of a single bill.

Driver holding the steering wheel inside a car, representing buy now, pay later (BNPL) flexibility for motoring costs.

Voices From The Partnership

“Adding Payment Assist technology to our dealer platform is an important step forward. Consistent growth in the BNPL sector shows there is customer demand, and dealer interest is high, thanks to the promise of increased revenue. Ultimately, it’s the driver that benefits most, with affordable monthly payments making it easy to keep their vehicle to the highest standard on the road, so we’re delighted to be working with Payment Assist.” – Sharon Landau, project manager at Purchase Direct.

“Our partnership with Purchase Direct is hugely beneficial in all areas. Adding our BNPL offering to their payment platform will make it easier for customers to pay and for garages to get paid. Minimised up-front costs for drivers, thanks to our flexible, interest-free payments, is a valuable benefit for Purchase Direct customers, and we are excited to bring Payment Assist’s products to such a wide audience.” ­– Marcus Gregory, CEO of Payment Assist

 “This collaboration represents a major milestone in our growth strategy. Purchase Direct’s reach across the franchised dealer sector, combined with our trusted finance solution, creates a powerful proposition for the market. We know from experience how valuable the right payment options can be — for drivers and for dealers.” – Chris Masters, Chief Commercial Officer at Payment Assist.

Need Interest-Free Payments That Work For You?

At Payment Assist, we are proud to be a leading provider of interest-free finance for automotive repairs and servicing. We work with garages, dealerships, and service providers across the country to make it easier for customers to afford the work they need. Our zero-interest, fee-free monthly payment plans remove the pressure of upfront repair bills, helping drivers spread the cost fairly and responsibly. For dealers and garages, our solutions boost conversion rates, retention, and revenue.

If you want to know more about how Payment Assist can support your business, or if you are a driver looking for garages that offer our plans, please contact us today.

FAQ

What does Buy Now, Pay Later mean in car servicing?

It allows drivers to spread the cost of car repairs or servicing into monthly instalments rather than paying everything up front.

Do BNPL options affect credit scores?

We simply check that your card has adequate funds to pay the initial deposit and that your address matches. There is no footprint left on your credit status.

Is it safe for garages to use BNPL solutions?

Yes. Approved BNPL providers handle the payment process securely and ensure garages get paid quickly, reducing financial risk.

Why are more industries moving to BNPL?

Customers prefer manageable monthly payments. It boosts sales and makes services more accessible.

Can BNPL work for emergency repairs?

BNPL is often most helpful in unexpected situations, allowing repairs to be carried out immediately while payments are spread over time.

Graphic with text asking about a BNPL solution for drivers and dealerships, linking to interest-free car repair finance options.

Further Reading

Calculator displaying the word flexibility to highlight the benefits of flexible finance options.

Why UK Companies are Turning to Flexible Business Finance

Why UK Companies are Turning to Flexible Business Finance 1200 628 Payment Assist Blog

Rising costs, fluctuating demand, and tighter margins mean that companies are having to totally rethink the ways in which they fund growth and manage day-to-day operations. More and more are choosing business finance as a tool to stay agile; among them, flexible finance options are proving the most popular.

Rather than relying on one type of borrowing, businesses are tending to spread the risk. This essentially gives them more breathing space, with various finance options handing them the chance to bridge gaps or seize new opportunities. It’s not just large firms making these moves, either. Small businesses are finding that a tailored approach to finance makes it easier to manage cash flow without missing out on investment opportunities.

Why are Flexible Finance Options on the Rise?

Traditional lending can be rigid, and fixed repayment schedules and lengthy approval processes can tie companies down. Flexible finance allows your business to scale borrowing in line with demand. It might mean short-term support that gives the capacity to cover seasonal fluctuations or longer arrangements to back major projects.

The attraction is simple, really; players across markets want certainty without having to sacrifice on agility. A long approval cycle for a bank loan can delay projects, but a quicker route through specialist providers can free up cash when it’s needed most. The global financial situation is uncertain, too, so speed and flexibility are becoming essential.

You Have to Manage Your Cash Flow

No matter the size or sector, being able to manage cash flow is as critical as ever. Late payments, unexpected costs, or an unexpected rise in overheads drain your reserves quickly. Even businesses that might look profitable on paper can find themselves squeezed if cash isn’t available at the right time.

Chalkboard diagram showing cash flow management with financing, investing and operating activities for business finance options.

Business finance helps bridge those gaps.

Rather than dipping into savings or holding back on growth plans, companies can get hold of working capital and spread costs. For many, this isn’t about taking on debt unnecessarily but more about smoothing out the bumps so that day-to-day operations aren’t disrupted.

With flexible finance options in place, businesses can pay suppliers on time, cover wages, and invest in stock without waiting for invoices to clear. That stability keeps teams moving forward and avoids the stress of constant firefighting.

Adapting to Market Shifts

Uncertainty has become part of business life, mainly because of supply chain issues, inflation, and customer demand. These shifts have made long-term planning more complicated. In turn, this has created a stronger demand for finance that can be adapted quickly.

A fixed facility might still work for some, but many companies want the ability to increase or decrease their finance depending on what’s happening in the market. That flexibility is especially useful for industries with peaks and troughs throughout the year, like hospitality, for example.

Supporting Growth Plans

Growth often means upfront investment. Hiring staff, upgrading technology, and expanding premises; all of it puts pressure on your finances. Funding these plans entirely from cash reserves just isn’t realistic for many companies.

With flexible finance options, you can break down these investments into manageable payments. This makes it easier to commit to new projects without overstretching. Instead of pausing plans until reserves are built up, use business lending options to grow when the time is right for you.

There’s also a competitive advantage here.

Businesses that act with speed and decisiveness to secure opportunities are much more likely to gain the upper hand. With access to suitable finance options, they can launch products, expand into new markets, or secure contracts while rivals are still arranging funding.

Business professionals shaking hands over financial documents after agreeing flexible business finance options.

Building Financial Resilience

As we’ve discussed, global finances are far from reliable, which is why financial resilience has become so important.  Having a single, dependable business finance arrangement that adapts to circumstances reduces the risk of being caught off guard by sudden changes.

Instead of being exposed to cash flow pressures or forced to pause investment, you can continue operating with confidence, and be confident that your finance is working alongside them rather than against them.

This adaptability means that even when unexpected challenges arise, the same facility can still provide the support required. By using flexible finance options in this way, you’re better positioned to manage your cash flow and maintain growth, without having to juggle multiple arrangements from different loan providers.

Get Flexible Finance Solutions with Payment Assist

At Payment Assist, we support businesses across the UK with a range of flexible finance options designed to make funding straightforward and adaptable. Our business lending division focuses on giving you practical ways to manage cash flow and access business finance when you need it the most. To find out more about how our flexible finance options can support you, get in touch with us today.

FAQs

What is the difference between a loan and flexible finance?

A loan usually comes with fixed terms, but flexible finance can adapt repayments to fit the way your business earns and spends money.

Can flexible finance support short-term needs?

Yes. It can be used to cover temporary costs as well as long-term investments, so it can help your business stay stable during busy or quiet periods.

Does flexible finance always mean higher costs?

No, not necessarily. In many cases, spreading payments makes investment more manageable without significantly increasing the total amount paid.

Why do businesses choose finance instead of using cash reserves?

Paying upfront can reduce working capital and limit flexibility. Finance allows businesses to spread costs while keeping reserves available for other needs.

Is flexible finance only for larger investments?

No. It can be used for both small and large expenses, depending on what best suits the company’s plans.

Business finance advert with call to action asking about funding expansion through flexible finance options.

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“Payment Assist” and the Payment Assist logo are trademarks of Payment Assist Ltd.
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Should you wish to make a complaint, please email us at complaints@payment-assist.co.uk, call us on 01664 503 151 (Calls may be monitored) or write to Complaints Department, Payment Assist Ltd, Pera Business Park, Nottingham Road, Melton Mowbray, LE13 0PB. Should we not be able to satisfy your complaint, you can have your case impartially reviewed again by Payment Assist’s Complaints Adjudicator who is situated outside of the regular customer service teams. You also have the right to take your complaint to the Financial Ombudsman Service on all our regulated products, further information can be found at www.financial-ombudsman.org.uk.
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