Finance

Facing an unexpected car repair is as stressful as it is financially challenging. Recently, the cost of repairs has surged, with a 32% increase reported. This has left a lot of drivers worrying about how to manage unforeseen car repairs, so we thought we’d look at how you can navigate the situation more easily.

1. Try Not To Lose Your Head

When your car is broken down, it can feel overwhelming, but it’s important to keep it in perspective. Start by checking the warning lights on your dashboard and your vehicle’s manual for initial guidance. If you’re still not sure, then getting hold of a professional mechanic for a diagnosis is the next step.

Top Tip: Think about getting multiple quotes.

This might feel like a bit of a hassle, but you’d be amazed at how much it can save you. Getting estimates from a few reputable garages can help you be confident that you’re receiving a fair price. Be wary of any quotes that seem unusually low, as this might mean subpar work or cheap parts.

2. Check Your Warranty

If your vehicle is under warranty, certain repairs might be covered, which could save you a lot of money. Familiarise yourself with the terms of your warranty to understand what is included and any actions that might void it.

3. Focus on the Essentials

If the repair costs are high, then chat with the mechanic about which issues are critical and which can be temporarily put on the back burner. Prioritising essential repairs means you can address any immediate safety concerns, which can keep you going while you figure out the other issues.

4. Get a Grip on the Breakdown of Costs

Asking for a detailed breakdown of your car repair costs – like labour, parts, and other fees – helps you to understand what you’re paying for. It can also highlight areas where you might save money, for example, by picking up minor parts independently.

5. Avoid DIY Repairs Unless You’re Qualified

It might be tempting to tackle your car repairs yourself to save a few pounds, but this is risky. Not only can it be dangerous, but it’s also not cost-effective in the long run. According to AVIVA, almost half of motorists who attempted DIY repairs ended up needing professional help anyway, with an average additional cost of over £800. Unless you’ve got the right skills and tools, leave it to the pros.

6. Discuss Payment Options with the Garage

Lots of garages offer flexible payment plans like Payment Assist to help you manage unexpected costs. Talk to them about any available options that might let you spread the cost over time. Unlike some car repair loans, Payment Assist is interest-free and doesn’t have additional fees, so you don’t end up paying any more in the long run. Options like this can massively reduce the financial strain.

7. If in Doubt, Ask

Mechanics are experts at what they do, and having clear and frank conversations with them is a great way to understand the problems you’re experiencing, as well as their solutions. Ask questions if you don’t understand something, and don’t hesitate to get a second opinion if you’re not sure about a recommended repair.

8. Try to Keep on Top of Your Maintenance

Regular vehicle maintenance is absolutely key to preventing unexpected car breakdowns. Stick to your service schedule, check your fluid levels, and keep an eye on your tyres to identify potential issues before they become bigger problems. Having a preventative approach is usually cheaper than emergency repairs.

Did You Know: Delaying repairs usually makes them more expensive.

Postponing your repairs can actually lead to more severe issues and higher costs. What’s more, neglecting essential maintenance can compromise the safety of your vehicle and might even invalidate your insurance policy, so taking the issues in hand quickly is really important.

Organisation and Forward Planning are Key to Avoiding Future Unexpected Costs

Some unexpected car repair costs are unavoidable, but others can be pre-empted, at least to some extent. Think about building an emergency fund if you can. Putting aside a small amount each month can create a financial cushion for unexpected expenses and give you peace of mind, too.

Know Your Vehicle

It’s also worth educating yourself about any common issues associated with the make and model of your vehicle. Alternator failures, coil spring issues, and timing belt problems can be some of the most common faults in certain models. Knowing what to expect can help you anticipate what car repairs you might need.

Keep Detailed Records

Maintaining a comprehensive record of all services and repairs performed on your car is really helpful. They provide a clear history of the work performed, which can not only improve the resale value but also help with warranty claims and support you in tracking your maintenance. Note the date, mileage, and nature of each service or repair. You can also add any information that’s relevant about parts replaced as well as recommendations from your mechanic.

Need Support Managing an Unexpected Car Cost?

Unexpected car repair bills are financially stressful, but they don’t need to be; Payment Assist is here to help. We offer interest-free payment plans that let you spread the cost of your vehicle repair over four equal monthly instalments, making it easier to manage your budget.

We focus on getting you back on the road without the immediate financial strain of unexpected repair bills. Our service is designed to be straightforward, transparent, and supportive. Find a participating garage near you or click here or contact us for more information.

FAQ

Running a garage or repair centre is obviously centred on keeping vehicles on the road, but anyone who’s worked in the industry knows that’s not where the job ends. If you can offer a service that keeps your customers happy and coming back, the benefits are incredible.

For many, car repairs are unexpected and expensive, which is why offering flexible finance like that offered by Payment Assist can be a real game changer. Not only does it provide convenience to the user, but it’s also a great way to grow your customer base and improve your garage cash flow. Let’s have a closer look at how it can help.

Meet Customers Where They Are Financially

Sadly, cars don’t wait for a convenient time to break down. Despite this, your customers still need their vehicles fixed, but repair costs can be a real problem for their budget. By providing flexible finance options through Payment Assist, you’re helping them to spread the cost into manageable payments.

This is good for the customer and good for your business.

In our experience, customers are much more likely to approve larger repair bills when they know they can pay them over time. What does that mean for you? More high-value jobs, less haggling over prices, and fewer customers walking back out the door.

Grow Your Customer Base

Not only does flexible finance keep your existing customers happy, but it also helps you bring in new ones. People talk. When they know your garage offers options that ease financial pressure, they’re more likely to recommend your services to friends and family.

In a competitive marketplace like auto repairs, standing out is non-negotiable. Flexible finance options give you an edge, making your garage a go-to choice for people who want quality service without a crippling upfront bill.

Improve Your Garage’s Cash Flow

Running a garage means juggling costs for a lot of owners. From parts and tools to staff wages and overheads, you’ve often got a lot of irons in the fire. Flexible finance can help you smooth out cash flow issues.

With Payment Assist, you get paid upfront for repairs.

Customers repay Payment Assist over time, but you don’t have to wait for instalments. That means no delays in settling supplier invoices or reinvesting in your business. Steady cash flow leads to much fewer financial headaches and a more stable operation.

Upsell Without the Hard Sell

Offering flexible finance to your customers takes the sting out of upselling. Premium parts or getting any extra work done quickly can have a massive long-term benefit for people using your services, but if they don’t have the funds to pay for it upfront, they probably aren’t going to appreciate getting the hard sell.

With finance options, these upgrades become a lot more accessible. You can explain why going for a slightly more expensive service might save your customer money in the long run and how splitting the costs over time won’t be a big financial strain.

Reduced Declined Repairs

Without finance options, some customers might need or choose to turn down repairs. This can lead to dissatisfied customers and vehicles that come back with bigger issues down the line. Flexible finance removes that barrier.

When a customer can spread the cost, agreeing to large repairs on the spot becomes easier. That helps your garage run efficiently and reduces the time spent chasing return visits or negotiating a lower quote.

Save Time on Payment Chasing

Payment delays can really disrupt your garage’s operations. Chasing customers for unpaid bills takes time and resources, both of which could be better spent elsewhere. With flexible finance, you eliminate the hassle. Customers pay their first instalment at the garage, and Payment Assist handles the rest; no awkward follow-ups and no unpaid invoices.

Boost Your Customers’ Trust

When you offer flexible finance options, you’re showing that you understand – and take seriously – the needs of your customers. That builds trust, and trust encourages long-term loyalty. Customers are much more likely to use a business if they feel it’s taken the time to listen to their concerns and make them a priority. Plus, Payment Assist’s process is simple and transparent, helping you maintain your reputation for honesty and reliability. There aren’t any hidden fees, and approval is straightforward.

Ready to Experience the Benefits of Flexible Finance?

If you want to grow your customer base, improve your garage’s cash flow, and build long-lasting customer loyalty, then Payment Assist makes it simple. Offer your customers a hassle-free way to spread repair costs while you enjoy the advantages of upfront payments and a streamlined service.

There’s no setup cost, and approval is quick and easy. Payment Assist handles the admin, so you can focus on running your garage. Plus, with no interest charged to timely-paying customers, it’s a win-win. Sign up for Payment Assist today or get in touch to see how flexible finance can upgrade your business.

FAQ